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Inquiry form template.

Use this inquiry form when you need more structure than a simple contact form. Topic and priority fields help route messages before anyone reads the full note.

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Fields

What this form captures

  • Contact name and email
  • Inquiry topic and priority
  • Company or website
  • Detailed message

Workflow

How to use it with FormsFort

  1. Route sales, support, and billing topics differently.
  2. Send urgent inquiries to a webhook or team notification.
  3. Append all inquiries to a sheet for response tracking.
  4. Keep a request ID in autoresponder emails.

Copy-paste HTML

Backend-ready form code.

Replace YOUR_ACCESS_KEY with your FormsFort public access key, then deploy the form on your site. 

<form action="https://api.formsfort.com/submit" method="POST">
  <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY" />
  <input type="hidden" name="subject" value="New website inquiry" />

  <label for="name">Name</label>
  <input type="text" id="name" name="name" required />

  <label for="email">Email</label>
  <input type="email" id="email" name="email" required />

  <label for="topic">Topic</label>
  <select id="topic" name="topic" required>
    <option value="">Choose a topic</option>
    <option value="sales">Sales</option>
    <option value="support">Support</option>
    <option value="partnership">Partnership</option>
  </select>

  <label for="message">Message</label>
  <textarea id="message" name="message" rows="6" required></textarea>

  <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off" />
  <button type="submit">Send inquiry</button>
</form>

Production notes

Make it reliable before launch

  • Submit from the real production domain and confirm delivery logs show the expected origin.
  • Keep hidden fields for routing and context, not secrets. Public access keys are identifiers.
  • Use allowed domains, honeypots, rate limits, and optional CAPTCHA for public forms.
  • Test uploads, webhook payloads, spreadsheet rows, and autoresponder copy before publishing.

FAQ

Common questions

How should I route different inquiry types?

Use the topic field as structured data. FormsFort can forward the submission to email, webhooks, or spreadsheet destinations that your team uses for triage.

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